Frequently Asked Questions

Can I pay by credit card?

No you may only pay by check, money order or certified funds.

However to ease the payment delay with mailing your check you may use our Pay By Fax form. This form allows you to fax or email your check which will allow for immediate processing. You may only use this form for a check. You cannot use this form for a certified funds check, money market account check or money order.

Can I finance my premium?

Capital Professional Insurance Managers and Title Industry Assurance Company use the services of Premium Assignment Corporation to facilitate financing of premiums. Minimum premium amount we will finance is $1,000. This requires a 20% down payment as the minimum down payment and then 8 monthly installments. Please contact us to order a finance contract for your policy written through CPIM or TIAC.

Can I pay on installments?

Yes but only for our real estate errors & omissions policy holders. The minimum premium amount we can offer installment payments for is $1,000. Please contact your representative to request the installment plan.

I need to make changes to my policy. Can I call you to make that change?

In order to make any changes to your policy, i.e., address change, name change, request to increase limits, etc., must be requested in writing. Please either email, fax or mail your request to your representative.

How do I file a claim?

Please review the Claims link under Programs for the specific insurance program where you need to file a claim.

A lender has requested a Certificate of Insurance as proof of E&O coverage. How do I request this?

Send an email or fax the request to your representative (see our Contacts page) or send an email to our general email address – info@cpim.com requesting a certificate of insurance. We will need the company name and full address to be listed as Certificate Holder.